Sorry to hear you had a problem...

Posted by Patterson from gw.wizards.com on December 10, 1999 at 10:44:40:

In Reply to: I'm real MAD at Wested Leather!!! posted by Christopher on December 09, 1999 at 17:39:25:

: I received a letter from Peter at Wested and was informed, after I had e-mailed inquiring about the status of my jacket, that my order was never processed! Peter stated he had received my order (which was confirmed via e-mail) but there was a problem with my credit card.

: I soon caled my credit card company and was informed there is and was NO problem what-so-ever with my card -- was this just an excuse from Peter? So, I have waited since early October for absoultely nothing.

: Peter stated he would expedite the order after I had e-mailed him confirming there was no problem with my card -- I replied with a very polite e-mail to just cancel the order. Living in Florida I only have a short "window" to wear leather jackets and I'm afraid I would probably receive the jacket sometime in late February or early March... a bit too late for cool weather.

: Has anyone else had problems with Wested?

: Chris

Wested makes a great product, and Peter is one of the best individuals I've ever done business. They have had a string of bad luck over the last few months - systems crashing and the theft of a big chunk of inventory. For a company like Wested, these can really disrupt the flow of business.

I'd recommend giving them another chance. Clearing credit card charges does not always go as smoothly in London as it may stateside. Once you slip into one of his jackets, you'll be happy you did.

Cheers!

Patterson

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: : I received a letter from Peter at Wested and was informed, after I had e-mailed inquiring about the status of my jacket, that my order was never processed!  Peter stated he had received my order (which was confirmed via e-mail) but there was a problem with my credit card.

: : I soon caled my credit card company and was informed there is and was NO problem what-so-ever with my card -- was this just an excuse from Peter?  So, I have waited since early October for absoultely nothing.

: : Peter stated he would expedite the order after I had e-mailed him confirming there was no problem with my card -- I replied with a very polite e-mail to just cancel the order.  Living in Florida I only have a short "window" to wear leather jackets and I'm afraid I would probably receive the jacket sometime in late February or early March... a bit too late for cool weather.

: : Has anyone else had problems with Wested?

: : Chris

: 
: Wested makes a great product, and Peter is one of the best individuals I've ever done business.  They have had a string of bad luck over the last few months - systems crashing and the theft of a big chunk of inventory.  For a company like Wested, these can really disrupt the flow of business.

: I'd recommend giving them another chance.  Clearing credit card charges does not always go as smoothly in London as it may stateside.  Once you slip into one of his jackets, you'll be happy you did.

: Cheers!

: Patterson

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