Join the club

Posted by Steve from ppp-154.COL.cableone.net on February 25, 2000 at 19:57:31:

In Reply to: VERY Disappointed with MILLER HATS posted by GCR on February 25, 2000 at 01:08:19:

: Last Friday I ordered an Indiana Miller from Miller Hats, and asked for 2nd day delivery. The specifications I had were: Open crown, with a 2 and 3/4 inch brim. The hat I recieved this wednesday was indeed an open crown hat, but had a 2 1/2 inch brim instead...and believe me...the 1/4 of an inch shows! Even more to my dismay was that I realized this only after I had ironed the brim out flat and performed the "Brim Trim" with an exacto knife for the dimensional cut! $115+ shipping down the drain!!! And it's not even as though I could get a refund now that I have cut the brim...I'll just have to buy another one damn it! What the hell is wrong with miller hats? Why would they allow a mistake like this to happen, when I clearly stsed TWICE about the correct brim size????
: -GCR (the R is for RIP-SH*T!!!)

You know, they did the same thing to me! I ordered the 2 3/4 and got the 2 1/2. I ordered another one and got it yesterday, and it was the right size this time. That extra 1/4 really makes a difference. These folks have some dummies working for them in the mail order dept. If this hat wasn't so darn good, I wouldn't bother with them at all. But I really love this hat. On this last hat, I worried them to death about sending me the proper brim size, and perhaps it paid off, or perhaps I just got lucky. regards, steve

Follow Ups:

Post a Followup:

Name:    
E-Mail:  
Subject: 
Comments:

: : Last Friday I ordered an Indiana Miller from Miller Hats, and asked for 2nd day delivery. The specifications I had were: Open crown, with a 2 and 3/4 inch brim. The hat I recieved this wednesday was indeed an open crown hat, but had a 2 1/2 inch brim instead...and believe me...the 1/4 of an inch shows! Even more to my dismay was that I realized this only after I had ironed the brim out flat and performed the "Brim Trim" with an exacto knife for the dimensional cut! $115+ shipping down the drain!!! And it's not even as though I could get a refund now that I have cut the brim...I'll just have to buy another one damn it! What the hell is wrong with miller hats? Why would they allow a mistake like this to happen, when I clearly stsed TWICE about the correct brim size????
: : -GCR (the R is for RIP-SH*T!!!)

: 
:     You know, they did the same thing to me! I ordered the 2 3/4 and got the 2 1/2. I ordered another one and got it yesterday, and it was the right size this time. That extra 1/4 really makes a difference. These folks have some dummies working for them in the mail order dept. If this hat wasn't so darn good, I wouldn't bother with them at all. But I really love this hat. On this last hat, I worried them to death about sending me the proper brim size, and perhaps it paid off, or perhaps I just got lucky.   regards, steve

Optional:

Link URL:   
Link Title: 
Image URL:

[ Follow Ups ] [ Post Followup ] [ The Indyfan Forum ] [ FAQ ]