Thanks for the tips!

Posted by 29yr.old Indy from A050-1194.LAUR.splitrock.net on January 22, 2001 at 00:11:49:

In Reply to: Re: Anyone having any trouble contacting US Wings? posted by Michaelson on January 21, 2001 at 14:45:30:

: : : I've emailed them 3 times this week and have not gotten a response! Peter Botwright always replies back to me within a day or 2. What's the problem with Mr.Hack? Anyone else having the same problem with them lately? I've been using info@uswings.com

: : Yes, they don't really want to hear from you after they've made the sale. You notice you'll have no trouble getting through to their order line, but it's impossible to get through to their "customer service". Hack wants you to use e-mail, and he usually responds with snide sarcasm if you mention something that doesn't sound like complete praise. I was very polite and just asked about a certain feature that I would've preferred not be on a jacket. No wonder he's still just a sergeant.

: Try "sarge@uswings.com". The info email seems to be hit of miss when trying to reach him. Regards. Michaelson

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