Re: Wested owners mega-poll #2

Posted by Michigan Smith from spider-we084.proxy.aol.com on April 05, 2001 at 23:41:53:

In Reply to: Wested owners mega-poll posted by Jacket raider on April 05, 2001 at 07:05:51:

: I think this poll may turn to be useful if we collect all the answers, analyze them and publish the results. Future buyers will know what to expect and Mr. Botwright may make some conclusions how to improve his services. And somehow it is connected to the WWIII that's going on.
: Here are the questions:
: 1.How long did it take to receive tha jacket (from the day you ordered it till the day you got it)?
: 2.Was it the same type, leather, finish, lining, etc that you ordered?
: 3.How did it fit?
: 4.Did it needed to go back for repairs?
: 5.If 4=Yes then did you send it back for repairs?
: 6.If 4=Yes and 5=No - why not?
: 7.What was more imortant to you - to get a jacket that fits you perfectly and is the same that you ordered or to have a 100% true to the original one?
: 8.How did you contact Wested (e-mail or phone)?
: 9.If 8=e-mail how long did it took to get a reply?
: 10.Overall how satisfied are you with your jacket?
: Well, add something I've missed...

1. My first jacket took about 3 months also
2. yes, added leather facings at N/C also
3. A bit long, I think Wested's run long, and in the sizing info I sent I put my height (6'2"), so Peter may have taken that into account (but my height is form long legs, not body).
4. Nope
5&6. n/a
7. This was my first, I just ordered the standard Raiders jacket in my size. Nice jacket, just a bit long in the body and the lambskin turned out to be a little thin for my taste. It is said that thickness does not equal durability/strength though. I understand Wested may be using a new lambskin as well.
8. E-mail, replies go from a few days to a week. Apparently they have had some sever issues, as some have gone weeks unanswered. Just keep sending them until they answer.
9. see 8
10. I bought a second one less than a year later, and would buy another.

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: : I think this poll may turn to be useful if we collect all the answers, analyze them and publish the results. Future buyers will know what to expect and Mr. Botwright may make some conclusions how to improve his services. And somehow it is connected to the WWIII that's going on.
: : Here are the questions:
: : 1.How long did it take to receive tha jacket (from the day you ordered it till the day you got it)?
: : 2.Was it the same type, leather, finish, lining, etc that you ordered?
: : 3.How did it fit?
: : 4.Did it needed to go back for repairs?
: : 5.If 4=Yes then did you send it back for repairs?
: : 6.If 4=Yes and 5=No - why not?
: : 7.What was more imortant to you - to get a jacket that fits you perfectly and is the same that you ordered or to have a 100% true to the original one?
: : 8.How did you contact Wested (e-mail or phone)?
: : 9.If 8=e-mail how long did it took to get a reply?
: : 10.Overall how satisfied are you with your jacket?
: : Well, add something I've missed...

: 1. My first jacket took about 3 months also
: 2. yes, added leather facings at N/C also
: 3. A bit long, I think Wested's run long, and in the sizing info I sent I put my height (6'2"), so Peter may have taken that into account (but my height is form long legs, not body).
: 4. Nope
: 5&6. n/a
: 7. This was my first, I just ordered the standard Raiders jacket in my size.  Nice jacket, just a bit long in the body and the lambskin turned out to be a little thin for my taste.  It is said that thickness does not equal durability/strength though.  I understand Wested may be using a new lambskin as well.
: 8. E-mail, replies go from a few days to a week.  Apparently they have had some sever issues, as some have gone weeks unanswered.  Just keep sending them until they answer.
: 9. see 8
: 10. I bought a second one less than a year later, and would buy another.

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