Re: YES! Its the fault of the store and not yours!

Posted by agent5 from firewall.sigg.com on August 09, 2001 at 12:13:39:

In Reply to: So you expect them to sell him the shoes, and LOSE money? Nobody stays in business long that way. posted by California Smith on August 08, 2001 at 11:12:42:

: Admitting mistakes is one thing. Selling the shoes at his cost is ridiculous! The shop owner still has to spend time and money to stock the shoes, pay his clerks. I do not think the previous poster has a fair attitude. I would ask the shop to COMPROMISE and lower the price somewhat.

If they wouldn't give you the shoes at the original price quoted, then that IS bad customer service. The person above needs to realize that!! They make a mistake and now all of the sudden its MY FAULT? NO. NO. NO. So they let one pair out the door at a lower cost because of an ERROR and then they will correct themselves from that point on. They MISLED you and they need to accept the loss.

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