I can put your mind to ease....

Posted by Indydawg from 168.9.41.100 on March 19, 2001 at 08:49:57:

In Reply to: Re: Wested woes posted by Curious on March 18, 2001 at 18:36:07:

Peter has been wonderful to me from the start! He can make mistakes. But, so can we all! I have no issues with Peter or Wested that have not been addressed, or at least the offer been extended to address them. For example, Peter admitted to me in a recent email that me getting a jacket I did not order was his mistake because he wrote the order up wrong. He asked me if I wanted to send the jacket I had back and have him do it over, and I said "NO"! I said this because even though I wound up with a jacket I did not order, I am very happy with the jacket I got! It is so soft, broken in, beautifully distressed, the whole thing is awesome!
So....you have NOTHING to fear from doing business with Peter or Wested! You will be taken care of, and in my experience, Peter will go out of his way to make and keep you happy!
I can echo the other sentiments here, however, that if you are going to order/communicate/do business with Peter, you better bite the bullet and call him! He is a great guy to talk to, anyway, and you can tell he much prefers doing business as "face to face" as you can get!
I would order another from him in a heartbeat! No worries!
Regards!
Indydawg

: I've got 2 Westeds and never had a problem with Peter Botwright. But I didn't rely on e-mails. It's worth it to call and talk to a person--really worth it. I'm sure he's very busy and some folks just don't consider e-mail their prime method of communication. I'm interested in a new Wested but I think I'll wait a bit. I want to make sure he's worked the bugs out of the ever-gaping pleats. I may try the Flight Suits first, since I don't already have two of them.

: P.S. Your Caps Lock is stuck.

: : I ORDERD MY WESTED ON FEB. 16 AND PETER SAID TO ALLOW 4 WEEKS. NOW, LIKE A DUMB ASS I SENT AN INTERNATIONAL MO VIA THE US MAIL WHEN I SHOULD HAVE SENT IT UPS OR FED EX.
: : I KEEP READING THESE HORROR STORIES FROM YOU GUYS SAYING SO MANY BAD THINGS ABOUT WESTED AND IT IS STARTING TO BRING ME DOWN. ARE THEY REALLY THAT BAD? CUSTOMER SERVICE WISE? I KNOW I CANT GET MUCH OF A RESPONSE FROM PETER ON THE STATUS OF MY ORDER AS HE SEEMS TO NOT ANSWER ANY OF MY E-MAILS. 4 MONTHS FOR SOME OF YOU GUYS? WRONG JACKET?
: : WHATS UP WITH THAT? CAN YOU GUYS GIVE ME ANY GOOD NEWS? BRING MY HOPES BACK UP?
: : ANYWAY, I'VE GOT MY LID FROM PETERS BROS. ( THE PATTERSON ) AND I AM SUPER PLEASED WITH IT. JOE DID A HELLUVA JOB AND I HIGHLY RECOMMEND HIS WORK!!!
: : AS FOR MY WESTED, PLEASE LET ME HEAR SOME POSITVE FEEDBACK FROM MY "RAIDERS BROTHERS" OUT THERE. COOL!
: : CHARGER JONES

Follow Ups:

Just a grain of salt Michaelson 13:27:17 3/19/2001 (1)
- Well...maybe more than a grain;-) Indydawg 15:27:55 3/19/2001 (0)

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: Peter has been wonderful to me from the start!  He can make mistakes.  But, so can we all!  I have no issues with Peter or Wested that have not been addressed, or at least the offer been extended to address them.  For example, Peter admitted to me in a recent email that me getting a jacket I did not order was his mistake because he wrote the order up wrong.  He asked me if I wanted to send the jacket I had back and have him do it over, and I said "NO"!  I said this because even though I wound up with a jacket I did not order, I am very happy with the jacket I got!  It is so soft, broken in, beautifully distressed, the whole thing is awesome!
: So....you have NOTHING to fear from doing business with Peter or Wested!  You will be taken care of, and in my experience, Peter will go out of his way to make and keep you happy!
: I can echo the other sentiments here, however, that if you are going to order/communicate/do business with Peter, you better bite the bullet and call him!  He is a great guy to talk to, anyway, and you can tell he much prefers doing business as "face to face" as you can get!
: I would order another from him in a heartbeat!  No worries!
: Regards!
: Indydawg

: : I've got 2 Westeds and never had a problem with Peter Botwright.  But I didn't rely on e-mails.  It's worth it to call and talk to a person--really worth it.  I'm sure he's very busy and some folks just don't consider e-mail their prime method of communication.  I'm interested in a new Wested but I think I'll wait a bit.  I want to make sure he's worked the bugs out of the ever-gaping pleats.  I may try the Flight Suits first, since I don't already have two of them.

: : P.S. Your Caps Lock is stuck.

: : : I ORDERD MY WESTED ON FEB. 16 AND PETER SAID TO ALLOW 4 WEEKS. NOW, LIKE A DUMB ASS I SENT AN INTERNATIONAL MO VIA THE US MAIL WHEN I SHOULD HAVE SENT IT UPS OR FED EX.
: : : I KEEP READING THESE HORROR STORIES FROM YOU GUYS SAYING SO MANY BAD THINGS ABOUT WESTED AND IT IS STARTING TO BRING ME DOWN. ARE THEY REALLY THAT BAD? CUSTOMER SERVICE WISE? I KNOW I CANT GET MUCH OF A RESPONSE FROM PETER ON THE STATUS OF MY ORDER AS HE SEEMS TO NOT ANSWER ANY OF MY E-MAILS. 4 MONTHS FOR SOME OF YOU GUYS? WRONG JACKET?
: : : WHATS UP WITH THAT? CAN YOU GUYS GIVE ME ANY GOOD NEWS? BRING MY HOPES BACK UP? 
: : : ANYWAY, I'VE GOT MY LID FROM PETERS BROS. ( THE PATTERSON ) AND I AM SUPER PLEASED WITH IT. JOE DID A HELLUVA JOB AND I HIGHLY RECOMMEND HIS WORK!!! 
: : : AS FOR MY WESTED, PLEASE LET ME HEAR SOME POSITVE FEEDBACK FROM MY "RAIDERS BROTHERS" OUT THERE. COOL!
: : : CHARGER JONES

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